General support
Best for account, billing, and product guidance.
support@finlitsg.com
Contact us
We are here to help with learning support, billing issues, account recovery, and urgent fraud concerns. Pick the channel that fits your situation — we read every message.
Fraud reporting
Report suspicious activity immediately for account protection review.
Report fraudEmergency lockdown
If you suspect an account breach, request a temporary account lock.
security@finlitsg.com
Account recovery
Follow these steps to restore account access safely.
Step 1 of 3
Step 1: Identity details
Provide your account email and last successful login date.
General inquiry
Send us details and we will respond as soon as we can.
Frequently asked questions
What is the difference between CPF and 401k?
CPF is Singapore's mandatory social security savings scheme, while a 401(k) is a U.S. employer-sponsored retirement plan with different contribution rules and tax treatment.
How long does account recovery take?
Most requests are reviewed within 24 to 72 hours depending on verification completeness and fraud risk checks.
Where can I report suspected fraud on my account?
Use the fraud reporting channel on this page immediately. Our trust team prioritizes these reports and can apply temporary account safeguards.